2018 Predictions Archives | Blis

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Blis Posts Tagged ‘2018 Predictions’

January 25 2018
28 Retail Marketing Predictions To Watch In 2018

2017 was the year where the marketer’s role in retail changed drastically and retail businesses (both pure-play and omni-channel retailers) had to come to terms with a new playing field that required them to disrupt their own strategy at every turn.

December 7 2017
This Is What The ‘CX Of The Future’ Looks Like

This article is part of CMO.com’s December series about 2018 trends, predictions, and new opportunities. Intelligent technologies stole the spotlight in 2017, and rightfully so. Seamless, cross-platform customer experiences—enhanced by augmented and virtual reality, voice-enabled interfaces, facial recognition, and myriad forms of machine-learning techniques—are all part of the new competitive advantage mandate.